Power of Employee Empowerment, The
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Power of Employee Empowerment, The

Regular price $29.00

“Without empowerment, an organization will never be a service leader,' says John Tschohl, President of the Service Quality Institute. "Empowerment is the most critical skill an employee can master and a company can drive in order to lure and keep customers." This book explains the concept of employee empowerment and what it takes to achieve it.  A great training tool for managers at all levels and a perfect complement to Service-Based Leadership training.


Printing on demand book, wire bound, 27 pages. Shipping cost included in price. Allow 10 days to 2 weeks for delivery.